Privacy policy

This Privacy Policy describes how Trend Resources LLC ("we," "us," or "our") collects, uses, and shares your personal information on www.trend-resources.com (the "Site").

1. Information We Collect

We collect information about you directly from you, automatically through your use of our Site, and sometimes from third parties.

a. Information You Provide to Us:
We collect information you provide when you:

  • Create an account or make a purchase.

  • Complete a contact, request, or application form.

  • Subscribe to our marketing emails.

  • Contact us or provide us with feedback.

  • This information may include:

    • Contact and Identifiers: Name, email address, postal address, phone number, account credentials.

    • Commercial Information: Records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.

    • Payment Information: Credit/debit card numbers, provided directly to and processed by our third-party payment processors.

    • Content: Any other information you choose to provide in communications with us (e.g., project details, customer service requests).

b. Information We Collect Automatically:
When you visit our Site, we automatically collect certain device and usage information using cookies and similar technologies.

  • Device Information: IP address, browser type and version, time zone setting, browser plug-in types, operating system and platform.

  • Usage Information: Information about your visit, including the full URL clickstream to, through, and from our Site (including date and time); products you viewed or searched for; page response times; download errors; length of visits to certain pages; page interaction information (such as scrolling, clicks, and mouse-overs).

  • Location Data: We may derive your approximate location from your IP address.

c. Information We Collect from Third Parties:
We may receive information about you from other sources, including:

  • Analytics Providers (such as Google).

  • Advertising Networks and search information providers.

  • Payment and Transaction Processors (such as Stripe or PayPal).

  • Publicly Available Sources.

2. How We Use Your Information

We use the information we collect for the following business purposes:

  • To Fulfill Our Contract with You: To process and fulfill your orders, manage your account, and provide you with customer support.

  • To Communicate with You: To send you service-related messages (e.g., order confirmations, security alerts, administrative notices), and to respond to your comments and questions.

  • For Marketing: Subject to your preferences, to send you marketing communications about our products, services, and promotions that we believe may be of interest to you.

  • For Site Improvement: To analyze how our Site is used, diagnose technical problems, and improve our content, products, and services.

  • For Security and Fraud Prevention: To protect the security and integrity of our Site, business, and users; to detect and prevent fraud and other illegal activities.

  • For Legal Compliance: To comply with applicable legal and regulatory obligations.

3. How We Share Your Information

We share your personal information with the following categories of third parties:

  • Service Providers: We engage companies to perform services on our behalf, such as:

    • Payment Processors: [e.g., Stripe, PayPal]

    • Shipping and Fulfillment Partners: [e.g., FedEx, UPS]

    • IT and Cloud Hosting Providers: [e.g., AWS, Google Cloud]

    • Marketing and Analytics Platforms: [e.g., Mailchimp, Google Analytics, Meta Pixel]

    • Professional Advisors: Such as lawyers, bankers, auditors, and insurers.

  • Business Transfers: If we are involved in a merger, acquisition, financing, or sale of all or a portion of our assets, your information may be transferred to the new entity.

  • Legal Obligations: We may disclose information where we believe it is necessary to comply with a legal obligation, protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

  • With Your Consent: We may share your information for other purposes with your explicit consent.

4. Cookies and Similar Technologies

Our Site uses cookies and similar tracking technologies to collect and use personal information about you, including to serve interest-based advertising.

  • Types of Cookies Used:

    • Essential: Necessary for the Site to function and cannot be switched off.

    • Analytics/Performance: Allow us to count visits and traffic sources to measure and improve Site performance.

    • Functional: Enable enhanced functionality and personalization.

    • Targeting/Advertising: Used to build a profile of your interests and show you relevant ads on other sites.

  • Your Choices: Most web browsers allow you to manage your cookie preferences. You can set your browser to refuse cookies or to alert you when cookies are being sent. Please note that blocking some types of cookies may impact your experience of the Site.

5. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access and Portability: The right to know what personal information we have about you and to receive a copy of it.

  • Correction: The right to request correction of inaccurate personal information we hold about you.

  • Deletion: The right to request the deletion of your personal information.

  • Opt-Out of Marketing: You can unsubscribe from our marketing emails at any time by clicking the "unsubscribe" link in them.

  • Opt-Out of Sale/Sharing/Targeted Advertising: We may use services that engage in "targeted advertising" or "sharing" of data for cross-context behavioral advertising as defined under certain state laws. You can opt-out of these uses by broadcasting an opt-out preference signal, such as the Global Privacy Control (GPC). You can learn more about GPC at https://globalprivacycontrol.org/.

To exercise any of these rights, please contact us at info@trend-resources.com.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, including to fulfill any legal, accounting, or reporting requirements.

7. Security

We implement appropriate technical and organizational measures designed to protect the security of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

8. International Data Transfers

Your information may be transferred to, and processed in, countries other than the country in which you are resident. We will take all steps necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

9. Children’s Privacy

Our Site is not intended for use by children under the age of 18, and we do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this privacy policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Trend Resources LLC
2929 Westheimer Rd. #612
Houston, TX 77098
Email: info@trend-resources.com
Phone: 832 878 9262